SIT50422 Diploma of Hospitality Management (Operations Strand)

Cairns Vocational Course

SIT50422 Diploma of Hospitality Management (Operations Strand) (CRICOS 112205M)

Qualification Description

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

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Course Duration

  • This course is delivered over 40 tuition weeks + term breaks
  • Classes are rostered for 3 days per week+ self- study component.
  • Overseas students are required to be enrolled in a full-time course to undertake study for VET courses, a full-time course is a minimum of 20 scheduled course contact hours per week.

Course Content

The SIT50422 Diploma of Hospitality Management comprises 28 units packaged as: 11 core units plus 17 elective units. Students must successfully complete the following units:

Core units

SITXCCS015 Enhance customer service experiences
SITXCCS016 Develop and manage quality customer service practices
SITXCOM010 Manage conflict
SITXFIN009 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXGLC002 Identify and manage legal risks and comply with law
SITXHRM008 Roster staff
SITXHRM009 Lead and manage people
SITXMGT004 Monitor work operations
SITXMGT005 Establish and conduct business relationships
SITXWHS007 Implement and monitor work health and safety practices

Elective units

BSBCMM411 Make presentations
BSBOPS502 Manage business operational plans
BSBTEC301 Design and produce business documents
BSBTEC303 Create electronic presentations
BSBTEC402 Design and produce complex spreadsheets
BSBTWK501 Lead diversity and inclusion
SITHFAB021 Provide responsible service of alcohol
SITHFAB023 Operate a bar
SITHFAB024 Prepare and serve non-alcoholic beverages
SITHFAB025 Prepare and serve espresso coffee
SITHIND005 Use hygienic practices for hospitality service
SITHIND006 Source and use information on the hospitality industry
SITHIND008 Work effectively in hospitality service
SITXFSA005 Use hygienic practices for food safety
SITXMPR010 Create a promotional display or stand
SITXMPR011 Plan and implement sales activities
SITXWHS006 Identify hazards, assess and control safety risks

Course Entry Requirements

  • Successful completion of Certificate IV in a related field
  • Applicants are to be over the age of 18
  • Applicants should have reasonable computer skills including the ability to use and access to the internet
  • English Proficiency:
    IELTS 5.0
    Or
    completion of CCEB Upper-Intermediate level
    Or
    B2 Level of CEFR – Common European Framework
    Or
    In the 2 years before applying for the student visa, applicants completed, in Australia and in the English language, either the Senior Secondary Certificate of Education or a substantial component of a course leading to a qualification from the Australian Qualifications Framework at the Certificate IV or higher level, while applicants held a student visa 

Vocational Placement Requirements

Completing placement is compulsory for this course.
You are required to complete 120 hours of vocational placement to satisfy this component of your qualification.

Study Modes

  • VET courses are a “blended delivery” combining interactive/face-to-face classes, guided research, class group activities, theory research tutorial, project work and research, and independent learning with academic support resources available.
  • Academic support resources is available on the course scheduled days during school terms at CCEB.
  • One on one student support is available by appointment only.

Assessments

A range of a assessments are employed for this training program and the type of assessment is dependent on the nature of the unit of competency.  Assessments include demonstrations, observations, projects, presentations, knowledge tests, reports and interviews

 

Cost

Tuition Fee: $8,500
Materials Fee: $500
Enrolment Fee: $300

Term payment plans available.
Please familiarise yourself with CCEB’s Refund and Cancellation Policy.

Intake Dates

2024:

  • 22 January
  • 15 April
  • 8 July
  • 30 September

VET CALENDAR (2022-2025)

Career Opportunities

  • Motel Manager
  • Restaurant Manager
  • Banquet Manager
  • Functions Manager
  • Cafe or Restaurant Manager
  • Bar Manager
  • Club Manager
  • Front Office Manager

Disclaimer

All information was accurate at time of publication, however CCEB policies, tuition fees and course content are subject to change without notice. Timetable information is subject to change prior to commencement and/or during the duration of your course.

“I choose Cairns to study as it's famous for hospitality and I wanted to work in hospitality industry. I enjoy Tropical weather, nature, and friendly people here in Cairns! I choose CCEB because I have many friends who study at CCEB. I work at a cafe as a head barista and supervisor now. What I like in the class was discussion with classmates from variety of countries with different opinions.”

Maiko (Japan)Diploma of Hospitality Management (Operations Strand)

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