Diploma of Hospitality Management

Cairns Vocational Course

Diploma of Hospitality Management (CRICOS 093029F)

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Course Duration

  • This course is delivered 40 weeks + 12 weeks of QLD school holidays.
  • Classes are rostered for 2½ days per week+ Self- study component.
  • Overseas students are required to be enrolled in a full-time course to undertake study.
    For VET courses, a full-time course is a minimum of 20 scheduled course contact hours per week.
  • Course scheduled days: Wednesday (half day: 8am-1pm) and Thursday & Friday (full day: 8am-4pm).
    It is subject to change. A timetable will be given to students during Induction.

Study Modes

  • VET courses are a “blended delivery” combining interactive/face-to-face classes, guided research, class group activities, theory research tutorial, project work & research, and independent learning with academic support resources tutorial available.
  • Academic support resources tutorial is available on the course scheduled days during school terms at CCEB.
  • One on one student support is available by appointment only.

Course Content

The SIT50416 Diploma of Hospitality Management comprises 28 units packaged as: 13 core units plus 15 elective units. Students must successfully complete the following units:

Core units

BSBDIV501 Manage diversity in the workplace
BSBMGT517 Manage operational plan
SITXCCS007 Enhance customer service experiences
SITXCCS008 Develop and manage quality customer service practices
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXGLC001 Research and comply with regulatory requirements
SITXHRM002 Roster staff
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXMGT002 Establish and conduct business relationships
SITXWHS003 Implement and monitor work health and safety practices

Elective units

BSBCMM401 Make a presentation
BSBITU302 Create electronic presentations
BSBITU306 Design and produce business documents
BSBITU402 Develop and use complex spreadsheets
SITHFAB002 Provide responsible service of alcohol
SITHFAB003 Operate a bar
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
SITHIND001 Use hygienic practice for hospitality service
SITHIND002 Source and use information on the hospitality industry
SITHIND004 Work effectively in hospitality service
SITXFSA001 Use hygienic practices for food safety
SITXMPR002 Create a promotional display or stand
SITXMPR003 Plan and implement sales activities
SITXWHS002 Identify hazards, assess and control safety risks

Course Entry Requirements

  • Applicants are to be over the age of 18
  • Applicants should have reasonable computer skills including the ability to use and access to the internet
  • English Proficiency:
    IELTS 5.o
    Or
    Completion of CCEB Upper-Intermediate level
    Or
    B2 Level of CEFR – Common European Framework

Vocational Placement Requirements

Completing placement is compulsory for this course.
You are required to complete 120 hours of unpaid placement to satisfy this component of your qualification.

During your course, you will be required to complete vocational placement so you can start practising your new skills in a real-world environment. CCEB may be able to assist in arranging suitable placements.

Cost

Tuition Fee: $8,500
Materials Fee: $200
Enrolment Fee: $300

Term payment plans available.
Please familiarise yourself with CCEB’s Refund and Cancellation Policy.

Intake Dates

2021:

  • 25 January
  • 19 April
  • 12 July
  • 5 October

2022:

  • 24 January
  • 18 April
  • 11 July
  • 3 October

Career Opportunities

  • Motel Manager
  • Restaurant Manager
  • Banquet Manager
  • Functions Manager
  • Cafe or Restaurant Manager
  • Bar Manager
  • Club Manager
  • Front Office Manager

Disclaimer

All information was accurate at time of publication, however CCEB policies, tuition fees and course content are subject to change without notice. Timetable information is subject to change prior to commencement and/or during the duration of your course.

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