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Cairns College of English and Business
  • Courses
    • –
      • English Courses
        • General English
        • IELTS Exam Preparation
        • Cambridge Exam Preparation (FCE/CAE)
    • –
      • Business
        • BSB40120 Certificate IV in Business
        • BSB50120 Diploma of Business
        • BSB50420 Diploma of Leadership and Management
        • BSB60420 Advanced Diploma of Leadership and Management
      • Childcare
        • CHC30121 Certificate III in Early Childhood Education and Care
        • CHC50121 Diploma of Early Childhood Education and Care
        • 2 Year Early Childhood Education and Care Package
      • Individual Support
        • CHC33015 Certificate III in Individual Support (Ageing)
        • CHC33015 Certificate III in Individual Support (Ageing, Disability)
        • CHC43015 Certificate IV in Ageing Support
        • CHC52015 Diploma of Community Services
        • 2 Year Individual Support (Ageing) Package
        • 2 Year Individual Support (Ageing, Disability) Package
    • –
      • Hospitality
        • SIT30616 Certificate III Hospitality
        • SIT40416 Certificate IV in Hospitality
        • SIT50416 Diploma of Hospitality Management (Operation Strand)
        • 2 Year Hospitality Package
      • Cookery
        • SIT30816 Certificate III in Commercial Cookery
        • SIT40516 Certificate IV in Commercial Cookery
        • SIT50416 Diploma of Hospitality Management (Commercial Cookery Strand)
        • 2 Year Commercial Cookery Package
      • Tourism
        • SIT30116 Certificate III in Tourism
        • SIT50116 Diploma of Travel and Tourism Management
      • Short Courses
        • Responsible Service of Alcohol (RSA)
        • Barista course
        • Job Ready Program
      • VET Student Loans
        • VET Student Loans
  • Student Services
    • Student Services
    • Student Accommodation
    • Student Activities
    • Student Cafe
    • Student Forms
    • Free English Test
  • News and Events
  • About us
    • About the College
    • About Cairns
    • Memberships and Accreditations
    • Photo Gallery
    • Policies and Procedures
  • Apply Now

Policies and procedures

Policies and Procedures

Download policies and procedures here

Conditions of Enrolment
Cancellation and Refund Policy
Student Code of Conduct
Complaints and Appeals Process
Complaints and Appeals Policy and Procedure
Student Course Change Policy and Procedure
Deferment, Suspension and Cancellation Policy and Procedure
Student Transfer Policy and Procedure
Privacy Policy
Student Attendance Policy and Procedure
VET Course Progress Policy and Procedure
Student Welfare and Support Policy and Procedure
Younger Students Policy and Procedure
Written Agreement Policy and Procedure
Critical Incident Management Policy and Procedure
Monitor and Review of Accommodation Arrangements
Agent Recruitment and Management Policy and Procedure
VSL Cancellation, Refund and Re-credit Policy and Procedure

Quick links

  • How to Enrol
  • Free English Test
  • Student Forms
  • Policies and Procedures

Life at CCEB

  • About Us
  • About Cairns
  • Student Accommodation
  • Student Activities
  • Media Gallery

Contact us

  • Cairns College of English and Business
  • 27 Aplin Street, Cairns, QLD, 4870 Australia
  • (+61) 7 4041 2322
  • marketing@cceb.qld.edu.au

 

© 2020 - CRICOS Provider Code: 03251A | RTO Provider Number: 40520

  • Courses
    • –
      • English Courses
        • General English
        • IELTS Exam Preparation
        • Cambridge Exam Preparation (FCE/CAE)
    • –
      • Business
        • BSB40120 Certificate IV in Business
        • BSB50120 Diploma of Business
        • BSB50420 Diploma of Leadership and Management
        • BSB60420 Advanced Diploma of Leadership and Management
      • Childcare
        • CHC30121 Certificate III in Early Childhood Education and Care
        • CHC50121 Diploma of Early Childhood Education and Care
        • 2 Year Early Childhood Education and Care Package
      • Individual Support
        • CHC33015 Certificate III in Individual Support (Ageing)
        • CHC33015 Certificate III in Individual Support (Ageing, Disability)
        • CHC43015 Certificate IV in Ageing Support
        • CHC52015 Diploma of Community Services
        • 2 Year Individual Support (Ageing) Package
        • 2 Year Individual Support (Ageing, Disability) Package
    • –
      • Hospitality
        • SIT30616 Certificate III Hospitality
        • SIT40416 Certificate IV in Hospitality
        • SIT50416 Diploma of Hospitality Management (Operation Strand)
        • 2 Year Hospitality Package
      • Cookery
        • SIT30816 Certificate III in Commercial Cookery
        • SIT40516 Certificate IV in Commercial Cookery
        • SIT50416 Diploma of Hospitality Management (Commercial Cookery Strand)
        • 2 Year Commercial Cookery Package
      • Tourism
        • SIT30116 Certificate III in Tourism
        • SIT50116 Diploma of Travel and Tourism Management
      • Short Courses
        • Responsible Service of Alcohol (RSA)
        • Barista course
        • Job Ready Program
      • VET Student Loans
        • VET Student Loans
  • Student Services
    • Student Services
    • Student Accommodation
    • Student Activities
    • Student Cafe
    • Student Forms
    • Free English Test
  • News and Events
  • About us
    • About the College
    • About Cairns
    • Memberships and Accreditations
    • Photo Gallery
    • Policies and Procedures
  • Apply Now
  • COVID-19
  • Agents
  • Contact Us
  • Student Portal
  • VET Portal Log In
  • en English
    zh-CN 简体中文en Englishde Deutschit Italianoja 日本語ko 한국어pt Portuguêses Españolth ไทย