Policies and Procedures

Download policies and procedures here

Conditions of Enrolment
Cancellation and Refund Policy
Student Code of Conduct
Complaints and Appeals Process
Complaints and Appeals Policy and Procedure
Student Course Change Policy and Procedure
Deferment, Suspension and Cancellation Policy and Procedure
Student Transfer Policy and Procedure
Privacy Policy
Student Attendance Policy and Procedure
VET Course Progress Policy and Procedure
Student Welfare and Support Policy and Procedure
Younger Students Policy and Procedure
Written Agreement Policy and Procedure
Critical Incident Management Policy and Procedure
Monitor and Review of Accommodation Arrangements
Agent Recruitment and Management Policy and Procedure
VSL Cancellation, Refund and Re-credit Policy and Procedure